I agree to the following terms of shipment
- My dock shipment will be sent on an oversized pallet. The order is composed of disassembled packages which will be strapped to a pallet.
- My dock shipment will require me to be present at the shipping address I provide for delivery.
- Delivery will be on a semi-truck, and the address I provide will need to be accessible by semi. Not all terminals have a smaller truck.
- Delivery will require me to piece unload the contents of the pallet by hand, and no package is more than 45 pounds. I need to cut the shrink wrap and binding safely in order to take the parts off the pallet myself.
- Jack Docks does not organize the timing of the delivery, but the freight company will call the phone number I provide prior to delivery to set up the delivery scheduling and I can discuss options with them at that time. I may need to meet the delivery driver at an accessible location near my address.
- Jack Docks does not guarantee delivery dates.
- Returning or refusing shipments will result in a restocking fee equal to the shipping cost both ways thus the whole order will not be refunded, according to our shipping policy.
- If there are missing items or damaged items I will note that on the trucker’s bill without signing the delivery bill. Signing the paperwork means that my delivery was complete and without damage.
- The dock requires assembly.
- For more information, I have read and agree with the pallet shipping process described at https://www.jackdocks.com/shipping-information/